How do I fit myself to a Surly?
Your best bet is to visit a bike shop that can help you with fit. Failing that, we posted a…
Your best bet is to visit a bike shop that can help you with fit. Failing that, we posted a basic fit chart here
to help you establish a rule of thumb when looking at Surly bike sizing. Additionally we wrote about the whole thing in this article found elsewhere on our website:
You might also want to read this from the late bike tech guru Sheldon Brown:
Or for the laziest of you:
(Make sure you are referencing your "cycling inseam" and not your pants inseam: Stand with your back against a wall, your bare feet 6" apart on a hard floor, looking straight ahead. Place a book or carpenter's square between your legs with one edge against the wall, and pull it up firmly into your crotch. Have a helper measure from the top edge of the book to the floor. (You can convert inches to centimeters by multiplying inches by 2.54.) Repeat two or three times, for consistency, and average the results to get your inseam length.
I crashed my bike; will you give me a new one?
No. Bicycling is inherently a little risky. Parts break, potholes come out of nowhere, and sometimes you forget that your…
No. Bicycling is inherently a little risky. Parts break, potholes come out of nowhere, and sometimes you forget that your bike is on the roof of your car. We've been there and we've wrecked that. We know that a Wednesday Night Ride will probably result in purchasing some new part or other to replace that doo-hicky that broke when we hit that tree. Don't look at the tree.
Can I make my Cross-check into a triple?
Yes, but you'll need to buy some stuff. The crankset that comes stock on our complete bike will accommodate a…
Yes, but you'll need to buy some stuff.
The crankset that comes stock on our complete bike will accommodate a 74mm bolt circle granny ring. You'll need a 74mm BCD chainring, some bolts and spacers for it, and a longer bottom bracket (think 118ish) . You can probably get this done for around $100 at a bike shop. The stock shifters and front derailleur will work fine with it
Can I run either 26" OR 700c wheels on my Long Haul Trucker?
No. Each LHT has geometry and braze-on/ brake boss mounts that are specific to the wheel size intended for the…
No. Each LHT has geometry and braze-on/ brake boss mounts that are specific to the wheel size intended for the frame you purchase. So, if you buy an LHT 26", use 26" wheels. If you bought an LHT intended for use with 700c's, well then use a 700c wheelset. They are NOT interchangeable.
What is the cargo weight limit for the Long Haul Trucker?
There are too many variables involved for us to supply a straight, hard numbers type answer. Rider weight, rack type,…
There are too many variables involved for us to supply a straight, hard numbers type answer. Rider weight, rack type, terrain, cargo weight distribution, and more all come into play. Very generally speaking, we feel comfortable with combined rider and cargo weight of up to about 300lbs/136kg. However, if you're 150lbs (68kg) you probably are not going to like the handling of a bike carrying 150lbs of stuff, so be reasonable.
The Big Dummy can haul more because it is awesome. And our Trailer can haul about 300lbs give or take.
Who makes fenders for the Pugsley?
None of the major fender players currently offer a fender that completely covers a 3.7" or 3.8" tire. There are…
None of the major fender players currently offer a fender that completely covers a 3.7" or 3.8" tire. There are some folks who make wood fenders. they'll do a custom set for you for some number of dollars. These are cool. You can also DIY some fenders out of some corrugated plastic (look at your local craft or hobby shop) and some bits of fender hardware. Good luck. We believe in you.
Can I fit your racks on my Pugsley or Moonlander?
Our rear rack will fit on a Pugsley/Moonlander, though it will sit slightly off-center due to the frame's offset design…
Our rear rack will fit on a Pugsley/Moonlander, though it will sit slightly off-center due to the frame's offset design , and it sits a bit higher than normal since the mounts are part of the way up the seat stays rather than right at the dropouts like usual (this is to allow disc brake clearance). This is not something that will greatly affect the performance of the rack, but if you notice it try playing around with how you have your weight distributed on the rack until it feels "normal". Isn't that what we all want: To feel "normal?" Well, not all of us.
Front racks are a whole other thing, and while it is possible to make many racks work, all require some sort of modification. What kinds of modifications, you ask? Google "front racks on Moonlander/Pugsleys" and see what turns up. The bottom line is that at this time the only 'unpack and mount' Moonlander/Pugsley front racks are custom made.
Does getting my bike re-painted void the warranty?
Yes and no. When someone strips your frame and repaints it, we cannot be held liable if they botch the…
Yes and no. When someone strips your frame and repaints it, we cannot be held liable if they botch the job. These things can be hard to determine and you do give up some of your ability to claim that we screwed up when the frame was made. However, if you have a re-painted frame that suffers from some malady weve seen before on our stock frames, we likely will not be ogres about the situation. Frankly, we have very few frame warranty situations. Have it painted at your own risk, but call us if something comes up. We'll talk about it.
Should I get the Cross-check, Long Haul Trucker, or Pacer?
Think about it this way: Pacer - club rider, backpack commuter, gravel racer. The Pacer does not have as many…
Think about it this way:
Pacer - club rider, backpack commuter, gravel racer. The Pacer does not have as many braze-ons for mounting racks and bags as the others, plus the geometry is not designed with fully-loaded touring in mind, so while it will handle long distances well with lower weight cargo, heavier loads will affect it's handling and your heels are more likely to hit rear panniers on this model.
Cross Check - light duty tourer, pannier commuter, and versatility for practically any build you dream up. Versatile as all get out, but somewhere between touring and "road" geometry.
Long Haul Trucker- cross country tourer, heavy duty commuter, practically begs you to bring the kitchen sink. All the bells and whistles. Low BB and long stays make it good for racks and bags but not as good for technical off-road trails.
Sure, there's a lot of cross-over between them in what they CAN do - they all make excellent commuters for example. They simply excel a bit more in one area or the other than the next.
What kind of headset do I need for my Instigator/Ice Cream Truck/Karate Monkey (post 2014)/Krampus/Wednesday
Your frame uses a 44mm head tube. This is a good thing because it allows you to use EITHER the…
Your frame uses a 44mm head tube. This is a good thing because it allows you to use EITHER the 1 1/8” straight steer tube rigid fork supplied with the framesets listed above, OR a tapered steer tube suspension fork. “But how, dear Surly friends, is that possible?” I’ll tell you.
Cane Creek initially supplied the individual parts for making this happen, and now they actually have a complete headset (two actually) that get the job done. Here’s how they’re described.
- Cane Creek 40 ZS44/28.6 EC44/30 – This is the headset you want if you’re using a stock Surly straight steer tube fork. I’ll break it down. The 40 is the model designation. Cane Creek makes a 10 and a 110 and some others. The 40 is good solid stuff. The ZS44/28.6 is the top cap. The ZS means it’s a zero stack – or, that the bearing cup does not extend much past the top of the head tube. The 44/28 means it’s for a 44mm inner diameter head tube and a 28.6mm (1 1/8”) steer tube diameter – which is the measurement at the top of both straight and tapered steer tubes. The EC44/30 is the bottom cup. This designation means it’s an External Cup design (the bearing cup sits outside the head tube) for a 44mm head tube and a 30mm crown race seat. This is a special adapter crown race that allows the 1 1/8” steer tube fork to work with the big ol’ 44mm bearing and cup. The part number for this headset is HD2410 through our distributor and your bike shop.
- Cane Creek 40 ZS44/28.6 EC44/40 – This is the headset you want if you are going to run a tapered steer tube fork – like the Rock Shox Bluto for example on the Wednesday or Ice Cream Truck, or another tapered steer tube fork like a carbon legged thing. It is, as you will notice from the description ALMOST exactly the same as the previous headset. The only difference is that last number - 40. It means that the crown race with this headset is for the larger 1.5” (40mm race seat) crown of a tapered steer tube fork. The part number for this headset is HD2411.
- The part numbers for the crown races individually are HD7600 for using a rigid Surly 1 1/8” straight steer tube fork and HD7601 for using a tapered steer tube fork.
What it all means is that this headset will work with both setups with the proper crown race. Did you get a complete Karate Monkey Ops a few years back with the Fox suspension fork? All you’ll need is the adapter crown race (HD7600) from Cane Creek to run a rigid Surly fork. Did you get a Wednesday or Ice Cream Truck with a rigid fork and now you want to run a Bluto fork? Get the 1.5” crown race (HD7601) and you’ll be in business. Not only that, but you’ll be able to swap back and forth from springy fork to rigid with no changes to the headset – leave the appropriate crown race on the appropriate fork and they’re absolutely interchangeable.