The quality of our products is something we take very seriously here at Surly. We’ve hung our hat on having a low warranty return rate and providing products that work. We are not infallible, however, and that’s why we have a warranty policy. If we made your stuff wrong, we’ll make it right within the confines of that policy – and we’ll do so as quickly and efficiently as we can. Recently, we’ve seen a small percentage of our Snowblind White Pugsley frames that have developed small cracks where the seat stays join the seat tube. None of these has…