Bikes & FramesParts & AccessoriesGearDealersThe Information HoleBlog

More FAQs

How do I fit myself to a Surly?

How do I buy your products?

Can I get a frame in a different color or with no paint at all?

Can I get a custom _________?

How long is your frame warranty?

What is the RAL color code for my frame?

Do you have touch-up paint?

Can I get STI levers instead of bar-end shifters on my Surly complete bike?

Can I get the same stem/crankarm/saddle/handlebar as the one that came on my Surly complete bike?

Where can I test ride a Big Dummy or a Pugsley (or a…)?

I crashed my bike; will you give me a new one?

Why don’t you use eccentric bottom brackets or sliding dropouts for your single speed frames?

Can I make my Cross-check into a triple?

Will 26” wheels make me slower?

Can I run either 26” OR 700c wheels on my Long Haul Trucker?

Which Surly fork is rated for tandem use?

How many stack spacers can I use on my Surly fork?

Can I run 29” wheels on my 1x1, Troll, Big Dummy, Pugsley, 26” wheel LHT?

Can I fit these tires on my Surly frame?

Will the Fixxer work with my Hed (Spinergy, Trispoke, etc) wheel?

What is the cargo weight limit for the Long Haul Trucker?

Do you make a 1” threaded mountain fork to work with my ‘92 Bontrager?

Can I thread a threadless Surly fork?

Who makes fenders for the Pugsley?

Can I fit your racks on my Pugsley or Moonlander?

What are the special parts you need to build a Pugsley frame into a bike?

Why don’t you have disc brake tabs on the LHT, Cross-check, Steamroller, and Pacer?

What chainlines do your hubs provide? And are they all the same hub shell spaced differently?

Can I change my solid axle New Hub into a quick-release?

My Surly hubs seem to have some play in them.

What year was my frame built?

Where are your frames and components manufactured?

Do You Clearcoat Over Your Decals, or Why Do My Decals Sometimes Scratch Off?

Does getting my bike re-painted void the warranty?

Should I get the Cross-check, Long Haul Trucker, or Pacer?



Should I get the Cross-check, Long Haul Trucker, or Pacer?

Think about it this way: Pacer - club rider, backpack commuter, gravel racer. The Pacer does not have as many braze-ons for mounting racks and bags as the others, plus the geometry is not designed with fully-loaded touring in mind, so while it will handle long distances well with lower weight cargo, heavier loads will affect it's handling and your heels are more likely to hit rear panniers on this model. Cross Check - light duty tourer, pannier commuter, and versatility for practically any build you dream up. Versatile as all get out, but somewhere between touring and "road" geometry. Long Haul Trucker- cross country tourer, heavy duty commuter, practically begs you to bring the kitchen sink. All the bells and whistles. Low BB and long stays make it good for racks and bags but not as good for technical off-road trails. Sure, there's a lot of cross-over between them in what they CAN do - they all make excellent commuters for example. They simply excel a bit more in one area or the other than the next.