This is a public service announcement from Surly Customer service.   We like to start our Mondays with an empty email inbox so we delete all the emails that are sent over the weekend.   Don’t ask us for free stickers on a Monday, Tuesday, Wednesday or Thursday.   If you want us to ignore you, start your emails (or conversations) off with “You guys should…”, “Let me give you some feedback on the build spec for the…”, “Why don’t you guys…” or “I have a great idea for you”   Any email with any of the following words or…